Frequently Asked Questions

Our pricing varies by service type and project complexity. We offer transparent upfront pricing on our Services page, ranging from $150 for furniture assembly to $950 for siding installation. All prices include labor and basic materials. We provide free estimates for larger projects, and you can book online or through our AI chatbot 24/7.

Yes! We provide completely free, no-obligation estimates for all services. You can request an estimate through our website booking form, AI chatbot, or by calling us directly. For standard services, we provide instant pricing online. For custom projects, we'll schedule a quick visit to assess your needs and provide an accurate quote.

We accept all major credit cards (Visa, Mastercard, American Express, Discover), debit cards, cash, and checks. Payment is due upon completion of work. For larger projects over $1,000, we can arrange a payment plan with 50% upfront and 50% upon completion.

Absolutely not! We believe in 100% transparent pricing. The price we quote is the price you pay. The only additional charges would be for materials if you request upgrades beyond what's included in the standard service, and we'll always get your approval before purchasing anything extra.

We offer same-day service for most repairs and installations! For urgent issues like plumbing leaks or electrical problems, we can often arrive within 2-4 hours. Standard bookings are typically scheduled within 24-48 hours. Larger projects like siding installation may require 3-5 days notice. Book online anytime through our website or AI chatbot.

Our office hours are Monday-Friday 8:00 AM - 6:00 PM and Saturday 9:00 AM - 4:00 PM. However, our AI chatbot is available 24/7 for booking and questions! We also offer evening and weekend appointments for your convenience. Emergency services are available for urgent plumbing and electrical issues.

Yes! You can book any of our 11 services online 24/7 through our website booking form or by chatting with our AI assistant. Simply select your service, choose your preferred date and time, and provide your contact information. You'll receive instant confirmation and a reminder before your appointment.

No problem! You can reschedule or cancel your appointment directly through our AI chatbot by providing your email or phone number. We just ask for at least 24 hours notice when possible. There are no cancellation fees, and we'll work with you to find a new time that fits your schedule.

We offer 11 comprehensive handyman services: Plumbing Repairs, Electrical Work, Carpentry, Interior Painting, Drywall Repair, Furniture Assembly, Door & Window Installation, Smart Home Automation, Siding Installation & Repair, Venetian Blinds Installation, and Carpet Installation. View our Services page for detailed descriptions and pricing.

Yes! The Columbus Handyman is fully licensed, bonded, and insured in Columbus, Ohio. We carry comprehensive liability insurance and workers' compensation coverage to protect you and your property. All our technicians are background-checked, drug-screened, and highly trained professionals.

Absolutely! We stand behind every job with our 100% Quality Guarantee. All workmanship is guaranteed for one year from the date of service. If you're not completely satisfied with our work, we'll make it right at no additional cost. We've completed over 3,000 projects with a 4.9-star rating from 899+ satisfied customers.

We can do either! Our standard pricing includes basic materials needed for the job. However, if you prefer to choose specific brands, colors, or premium materials, you're welcome to purchase them yourself, or we can source them for you. We'll discuss material options during your free estimate.

We proudly serve Columbus, Ohio and surrounding areas including Dublin, Westerville, Gahanna, Grove City, Hilliard, Upper Arlington, Reynoldsburg, and Worthington. If you're unsure whether we service your area, just enter your zip code in our booking form or ask our AI chatbot!

It depends on the service. For most jobs, we prefer you to be home so we can discuss any questions or concerns that arise. However, if you can't be present, we can work with you to arrange secure access. We'll always communicate before, during, and after the job to keep you informed.

Project duration varies by service: Furniture Assembly (1-2 hours), Plumbing/Electrical Repairs (2-3 hours), Painting (4-6 hours), Door/Window Installation (4-8 hours), Carpet Installation (4-6 hours), and Siding Installation (1-3 days). We provide estimated timeframes for each service on our website and will give you a specific timeline during your free estimate.

Yes! We always leave your home cleaner than we found it. Our service includes complete cleanup and debris removal. We'll protect your floors and furniture, vacuum or sweep the work area, and haul away any waste materials. Your satisfaction includes a spotless workspace when we're done.